Contact information

AV Outpost — Contact Information

AV Outpost is operated by TMC Ventures LLC, a North Carolina limited liability company.

CUSTOMER SERVICE
Email: sales@avoutpost.com
Phone: 910-790-0324
Hours: Monday–Friday, 9:00 AM – 5:00 PM Eastern Time
Response time: All inquiries answered within 1 business day

MAILING ADDRESS
TMC Ventures LLC
d/b/a AV Outpost
311 Judges Rd
Wilmington, NC 28405
United States

WHAT TO CONTACT US ABOUT

Sales and project quotes
Email sales@avoutpost.com with your part list, quantities, and project timeline. Quotes returned within one business day.

Order status
Email sales@avoutpost.com with your order number for the latest tracking and shipping update.

Returns and RMA requests
Email sales@avoutpost.com with your order number and the SKUs you'd like to return. We'll issue a Return Merchandise Authorization (RMA) and instructions.

Warranty claims
Email sales@avoutpost.com with your order number, the SKU, and a description of the issue. We'll route to the manufacturer or handle directly.

Tax-exempt account setup
Email sales@avoutpost.com with a copy of your tax-exempt certificate (resale certificate, government exemption, 501(c)(3) determination letter) before placing your order. We'll set up your account so future orders ship without sales tax.

Spec and compatibility questions
Email or call — we install this gear ourselves and can confirm fit, capacity, throw distance, mount compatibility, and more.

Press, partnership, and dealer inquiries
Email sales@avoutpost.com with the subject line "Partnership" or "Press."